- Your company is only worth what somebody will pay for it.
- Test. Refine. Scale. Repeat.
- Success isn't about being best, it’s about trying to be better.
- Loyalty flows up, not down.
- The more people cc’d on an email, the less important it is.
- Hire for character first, passion second, and experience third.
- The most strategic thing a company can create is a budget.
- If the most strategic thing your company creates isn't a budget, you're probably in trouble.
- Cash flow is king.
- Profitability is the spoiled, over-indulged princess that everybody pays attention to when the king lets her run the kingdom.
- The queen varies by industry.
- Customer retention is more cost-effective than customer acquisition, but it's not nearly as much fun.
- Performance is relative.
- Every business problem has a solution, but that doesn't mean you'll like it.
- Be authentic, even if you're a prick.
- If it weren’t for meetings, nothing would get done — not because meetings are productive but because the spontaneous interactions before and after are.
- Control what you can, not what you can’t.
- Thanks to social media, every company is one tweet, post or update away from disaster.
- Know who's really in charge.
- When you're an entrepreneur, your only safey net is you.
- Everybody thinks their business is unique.
- All businesses are more alike than they're different, despite what everybody thinks.
- Nobody is an industry of one. Everybody competes for customers and clients.
- Confident trumps smart, but only in the short term.
- Everybody needs a good lawyer.
- There's a potential rock star in every company who's being over-looked.
- Praise is a more effective motivator than money.
- A business plan is to success, what traffic school is to a speeding ticket.
- 1/3 up front for new clients.
- Your most powerful marketing tool is a satisfied customer.
- Share insights.
- Thanks to social media, your employees are your brand.
- Sometimes the most obvious problems are the hardest to see.
- Get more sleep.
- Starting a company is easy; growing a company is hard.
- Sometimes you have to burn bridges.
- You become an employee the instant you take money from investors, no matter how much equity you retain.
- Nothing is ever perfect.
- Creativity is messy and it throws off a ton of sparks.
- A great business model is simple; a bad business model is complicated.
- Get it in writing.
- There’s no such thing as work-life balance for entrepreneurs, only strategic neglect.
- Being data-informed is better than being data-driven.
- Pick your business partner(s) wisely.
- Everything is marketing.
- Everything is branding, too.
- If you want to improve your business, act like a SaaS company.
- Noboby expects the Spanish Inquisition.
- Stop and listen to the person who says the least in a meeting.
- Business plans are bullshit, but you still need one if you want to raise money.
- Most angel investors will turn out to be devils.
- If you don't care, quit.
- Everybody gets burned out eventually.
- Read a non-fiction book about a completely unrelated industry at least once every three years.
- Pay your interns.
- You can't solve a problem by ignoring it.
- Or tabling it.
- Every company should know it's CLTV.
- If you want to motivate your sales team, play this clip from Glengarry Glen Ross.
- Be on time.
- What you spend on marketing isn't nearly as important as what you spend your marketing money on.
- Share your failures.
- Doing the right thing doesn't always pay off. (Unfortunately.)
- Forgive once.
- The single best book on creativity is "A Technique for Producing Ideas" by James Webb Young. It was written in 1965 and nobody has even come close to topping it.
- Women are underpaid.
- Don't ask to be promoted, ask what you should do if you want to be promoted.
- A contract is only as good as the lawyer who's challenging it.
- Taxes... ugh!
- Sometimes you just have to wear your cleanest dirty shirt.
- Content marketing takes more time and effort than anyone admits.
- Investors travel in packs.
- Companies rot from the bottom up.
- Don't pivot just to pivot.
- A good budget is shaped by the past and inspired by the future.
- If you're not measuring, you're not marketing.
- Not everything happens for a reason.
- Valuations aren't rational.
- If you don't know what a "stop, start, kill" exercise is, you probably need to do one tomorrow.
- You can manage for growth, you can manage for profitability or you can manage for value. Not all three.
- Nothing kills a company faster than bad culture.
- For most companies, the unofficial employee could be titled The Emperor's New Clothes.
- Every founder will eventually discover "The trough of sorrow."
- Get to 1000 customers any way you can.
- HR matters.
- 90% of revenue is momentum. (This is a metaphor, not a statistic.)
- Nobody every tells you how important it is to be lucky.
- Everybody is expendable under the right circumstances.
- If you want to engage your employees, challenge them.
- The phrase "Measure twice, cut once" applies to marketing, too.
- A good pitch explains; a great pitch inspires.
- Knowing your limitations is smart; accepting them is dumb.
- Just because you can do a job doesn't mean you can — or need to be able to — manage that job; just because you can manage a job doesn't mean you can — or need to be able to — do that job.
- You can't just reverse-engineer success.
- If you're in marketing, you'll be a lot less confused and overwhelmed by the incredibly rapid pace of change if you subscribe to the Marketing Technology blog.
- Debt is a tool for experts.
- There are hundreds of metrics every business should track, but these are the ones that matter the most.
- Sometimes the hard way is the only way.
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