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Peerview Data Insights

Question Of The Day: How Would Amazon Disrupt Your Business?

There was an article in the Wall Street Journal the other day about Amazon entering the pharmacy business:
 
Just Think: What Amazon Could Do To The Pharmacy Business. Are drug reviews and algorithm-based suggestions for further purchases on the way?
While it's fascinating to read the author's analysis of how that could play out, the best thing about the article is the fact that you end up asking yourself these questions:  
Topics: Analytics big data Benchmarking CPAs Accounting Trends Accountants Competition Warren Buffet

What I'd Do If I Ran An Accounting Firm

We spend a lot of time working with accounting firms, talking to accounting firms, thinking about accounting firms and showing accounting firms how they can use our "Do It For Me" Big Data, analytics and benchmarking solution to give themselves and their clients better insights.
 
The other day, somebody said "What would you do if you ran an accounting firm?"
 
After imagining my own personal accountant laughing hysterically at the idea, I stopped for a minute to think. 
 
As an outsider looking in,  I would do three simple things:
 
  1. Leverage my client data. (Not sell it, but use it to help my clients, and by extension, help myself.)
  2. Look for ways to interact with my clients so I could prove value.
  3. Expand beyond tax and audit to offer more proactive consultative services so I could add value.
Here's why.
 
The value proposition for the typical accounting firm has changed. What used to be " task X for payment Y" is now almost the opposite to  "payment Y for task X.
 
The problem with putting price first is that's the hardest thing to compete on, especially when technology solutions deliver sufficient quality to satisfy clients  — i f price and quality are equal, price wins.
 
Faced with current and emerging technology that can accomplish traditional accounting tasks faster, cheaper and in some cases better,  CPA firms are going to have to adapt if they want to survive.
 
(Greg Satell talks more this kind of disruption  in " This is How Your Business Will Be Disrupted ," but the upshot is that even successful companies eventually become square-peg businesses in round-hole industries, "not because they somehow become stupid and lazy all of a sudden," he says, "but because the world changes and they lose relevance. Then those same practices that led to success now lead to failure." )

As challenging as any kind of change can be from an institutional standpoint, forward-thinking firms always embrace the inevitable and try to get the jump on competitors.
 
Given that,  the first thing I'd do is  take the client financial data I'm already collecting and analyze it so I could identify my client's strengths and weaknesses. Then I'd sit down with them and explain what I'd found, why it matters and how I could further help them.
 
Even if they didn't engage me to show them how to  leverage their strengths, strengthen their weaknesses, fix pain their points or do a deeper dive in some specific performance area, just being proactive in providing an assessment would prove value, which would boost satisfaction and retention.
 
If they did engage me afterwards, that would add value.  
Topics: Analytics big data Benchmarking CPAs Accounting Trends Accountants Competition Warren Buffet

This Is How Your Business Will Be Disrupted

 
Greg Satell, author of "Mapping Innovation," has a good blog post about disruption that seems particularly relevant to CPAs and other professional services.
 
 
You can read the entire post here, but the first two paragraphs really drive home the point that  most companies focus on  doing what they do better, which is good for the short term, but also need to focus on adapting what they do because that's the only way to succeed in the long term given the way customer needs change.
Topics: Analytics big data Benchmarking CPAs Accounting Trends Accountants Competition Warren Buffet

Infographic: Three Disruptive Forces Upending The Accounting Industry (And What To Do About Them)

The accounting industry is going through a lot of changes. Here are three disruptive forces that most firms are dealing with:
 
Topics: Analytics big data Benchmarking CPAs Accounting Trends Accountants Competition Warren Buffet

The “Why?," “When?" and “How?" of Big Data, Analytics and Benchmarking

McKinsey & Company recently released a report titled “The Age of Analytics: Competing In A Data-Driven World.”
 
The opening paragraphs neatly sum up their findings:
 
"Big data’s potential just keeps growing. Taking full advantage means companies must incorporate analytics into their strategic vision and use it to make better, faster decisions."
 
“T he question for companies now is how to integrate new capabilities into their operations and strategies — and position themselves in a world where analytics can upend entire industries."
For a lot of companies, that's enough information to take action.
 
But for those that need more, the report does a good job spelling out a few key specifics, which we've summarized here:
 
    • Why do Big Data, analytics and benchmarking improve performance? — because they fuel discovery and innovation. Businesses “no longer have to go on gut instinct; they can use data and analytics to make faster decisions and more accurate forecasts supported by a mountain of evidence."
    • When should companies incorporate Big Data, analytics and benchmarking? — the good news is it’s not too late to add Big Data, analytics and benchmarking: "The urgency for incumbents is growing, since leaders are staking out large advantages, and hesitating increases the risk of being disrupted.” The bad news is the longer you wait to the more likely you are to either be left behind or blindsided. "Leading companies are using their capabilities not only to improve their core operations but also to launch entirely new business models. The network effects of digital platforms are creating a winner-take-most situation in some markets. The leading firms have remarkably deep analytical talent taking on various problems — and they are actively looking for ways to enter other industries. These companies can take advantage of their scale and data insights to add new business lines, and those expansions are increasingly blurring traditional sector boundaries."
    • How should companies incorporate integrate Big Data, analytics and benchmarking? — the short answer is intentionally, because to "realize the full potential of data and analytics," these capabilities have to be integrated with existing business structures and personnel: "The first challenge is incorporating data and analytics into a core strategic vision. The next step is developing the right business processes and building capabilities, including both data infrastructure and talent. It is not enough simply to layer powerful technology systems on top of existing business operations.”
Topics: Analytics big data Benchmarking CPAs Accounting Trends Accountants Competition Warren Buffet

Competing In A Data-Driven World

Every company is a data company. 
 
What that means for CEOs, boards and senior management is pretty clear, according to The Age of Analytics: Competing in a Data-driven World , a new report from McKinsey & Company:
 
"Big data’s potential just keeps growing. Taking full advantage means companies must incorporate analytics into their strategic vision and use it to make better, faster decisions. "
Why that's so beneficial is pretty clear, too:
   
"...analytical techniques can fuel discovery and innovation. Above all, businesses no longer have to go on gut instinct; they can use data and analytics to make faster decisions and more accurate forecasts supported by a mountain of evidence."
Topics: Analytics big data Benchmarking CPAs Accounting Trends Accountants Competition Warren Buffet

Scary Statistic Of The Day

According to a US Bank study, 85% of small business fail because of poor cash management.
Topics: Analytics big data Benchmarking CPAs Accounting Trends Accountants Competition Warren Buffet

Is There A First-Mover Advantage In Big Data, Analytics and Benchmarking?

Nobody likes to be the first to try something new.  Remember the old Life Cereal commercial ?
 
Brother #1: "I'm not gonna try it, you try it."
Brother #2: "No way. I'm not gonna try it, you try it."
Brother #1: "I know, let's get Mikey to try it!"
 
Big Data, analytics and benchmarking aren't new, but for a lot of companies, the idea of incorporating them into existing processes and procedures on a day-to-day basis is.
 
That means the question they struggle with isn't why they should do more with the data they already collect, but when they should start  —  should they be one of the first or wait to see what happens to their peers and competitors?
 
(For insights into the "how" of becoming more data-driven, see 10 Simple Rules For Your Big Data Analytics Adoption Strategy.)
 
Fotunately, there's a growing body of research that suggests the sooner you start, the better off you'll be because the gains in profitability and productivity from Big Data, analytics and benchmarking increase over time.
 
Three stats to consider:
 
  1. The average initial increase in profits from big data investments is 6%, but the average increase in profits after five years is 9%(Source: McKinsey & Co.)
  2. The average initial return on  big data investments for the average company is 140%, but the average return on  big data investments for the average company after five years is 200%. (Source: McKinsey & Co.)
  3. Companies ranked "more productive" are faster adopters of big data than their "less-productive" peers. (Source: Journal of Big Data.)
Compelling?
 
Yes.
Topics: Analytics big data Benchmarking CPAs Accounting Trends Accountants Competition Warren Buffet

A Survey of 3,000 Executives Reveals How Businesses Succeed with AI

If you're looking for some insight in to the business implications of A.I., this article from the Harvard Business Review is a good read.
Topics: Analytics big data Benchmarking CPAs Accounting Trends Accountants Competition Warren Buffet

A Checklist For Growth-Focused Companies Looking to Leverage BI

If you're looking for a Big Data, analytics and benchmarking solution, this paragrah from the 2017 Advanced and Predictive Analytics Market Study featured in Forbes offers some good perspective on which features to prioritize.
 
Reporting, dashboards, advanced visualization and end-user self-service are given the highest priority initiatives in enterprises focused on making BI a strategic foundation for growth.
Served up in list form, that paragraph turns into a pretty good checklist for what to look for:
 
  1. Reporting
  2. Dashboards
  3. Advanced visualization
  4. End-user self-service
Topics: Analytics big data Benchmarking CPAs Accounting Trends Accountants Competition Warren Buffet